Terms of Service

Last updated: 8/12/2025

1. Acceptance of Terms

By accessing and using ESGunlock's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

ESGunlock provides an AI-powered ESG compliance platform that helps organizations automate ESG controls, evidence collection, and reporting for various frameworks including CSRD, GRI, and ISSB.

3. User Accounts

To access certain features of our service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

4. Acceptable Use

You agree not to use the service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code or attempt to gain unauthorized access
  • Interfere with or disrupt the service

5. Data and Content

You retain ownership of all data and content you upload to our platform. By using our service, you grant us a license to use, store, and process your data solely for the purpose of providing our services to you.

6. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days' notice.

7. Limitation of Liability

ESGunlock shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

8. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users or our business.

9. Contact Information

If you have any questions about these Terms of Service, please contact us at: info@esgunlock.com